Jason B.
I have been using Jenkins Machine now for over 15 years and have had many great experiences with them. I have never been disappointed with any parts I have received from Jenkins. I am always made to feel that my job is their highest priority and my requests are important. Parts are accurately checked to ensure they are in spec and always delivered in a very clean, organized manner which is not common with all machine shops I have found. Their pricing has always been competitive and customer service is top notch. I have gotten to know Mike Jenkins as well as others in the shop and not only does he treat his customers very well, his workforce is a tight nit group that does whatever they can to help each other or help a customer out. In the rare occasion I was forced to use another shop by upper management due to small price difference on a quote, I found the part quality, part finish, lead time, customer service, or all of the above were lacking compared to a part made by Jenkin’s Machine.
I will share one of my many positive experiences that sticks in my mind about Jenkin’s machine. I gave Mike Jenkins a 3D file of a lighting fixture shell that I wanted them to quote and machine. The part was very large and complex and was extremely challenging. It had a lot of free-formed curved features and I had doubts that they could even machine it. My boss at the time had strict and demanding standards for the finish of the part as well as a ridiculous timeframe to get it completed for an upcoming lighting show. Mike Jenkins agreed to take on the project and had his team work a ton of overtime and hit several challenging roadblocks. To my amazement Mike’s team got the part done one time and met all the requests. When I was picking the parts up Mike stated to me that the part took a lot more effort than he anticipated but the main concern we have is that you and your boss are happy……which we were! That job and overall experience has stood out in my mind over the years and because of situations like that I have recommended Jenkin’s machine to dozens of coworkers at several companies that I have worked for. They have all been pleased with Jenkin’s work and continue to use them to this day for their machining needs.